Shipping Policy

Last updated: Thursday, September 18, 2025

At Lady Luminance, we are committed to delivering your order safely and on time.

Processing Time – Orders are processed within 1-3 business days.

Shipping Countries – We ship to Australia, US, Canada, Europe, and the UK.

Delivery Times (estimated):

Australia: 3–7 business days

US & Canada: 7–14 business days

Europe & UK: 7–14 business days

Shipping Costs – Calculated at checkout based on location and shipping method.

Delays – International deliveries may experience delays due to customs, weather, or courier issues. These are beyond our control.

Tracking – A tracking number will be provided once your order has shipped.

Lost or Damaged Orders – Please contact us immediately at support@ladyluminance.com if your order is lost or arrives damaged.